Digital Advisory Services

Product Sustenance & Maintenance

As market trends shift, technology companies are pressured to launch next-generation products that align with their strategic objectives. However, it’s equally important to maintain and support older products to preserve customer satisfaction and revenue streams. Our product sustenance and maintenance services are designed to prolong the life cycle of these legacy products, ensuring they continue to deliver value while new innovations are introduced.

As technology evolves, organisations are pushed to develop next-generation products to align with their strategic goals. However, it is equally important to sustain previous-generation products to maintain customer loyalty and revenue.

Our Product Sustenance services are designed to extend the lifespan of revenue-generating products by offering the following:

01

Maintenance and Sustenance of Legacy Products

We ensure that earlier-generation products remain operational and efficient.

02

Preservation of Customer Experience

Our services help retain customer loyalty and satisfaction by keeping existing products and systems performing at optimal levels.

03

End-to-End Lifecycle Management

We take full responsibility for managing the entire lifecycle of your products, including knowledge management and retention.

04

Seamless Transition Framework

Our proven, industry-standard framework guarantees a smooth transition to new product versions, ensuring uninterrupted availability.

While the costs of maintaining legacy products can be significant, ERL Sensors and Automation sustenance services are designed to manage these expenses efficiently without compromising on quality.
We follow a systematic, phased approach to product sustenance and maintenance, ensuring reliable and cost-effective outcomes.